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Tess is a Senior Content Specialist at Lightspeed, a leading POS for retailers, restaurateurs and eCommerce merchants. With 7 years of combined experience in international relations, marketing & hospitality technology, Tess enjoys writing content that’s both entertaining and educational. When not writing, you can find her concert-hopping, binge-watching the latest Netflix show, or singing at home.
The hospitality industry is equal parts competitive and innovative. With restaurants popping up left and right, many have begun experimenting...
Running a restaurant looks a little different now. While restaurants around the world have quickly bounced back since the pandemic...
The restaurant industry is facing one of its biggest challenges yet: staffing. Turnover has always been a challenge for restaurants,...
Have you ever seen a customer walk away from your store or website after a bad experience? Besides offering great products, stellar...
Running a successful restaurant means all hands on deck at all times. Line cooks are an essential part of the culinary dream team that...
From cosmos to mojitos, how do you know which drinks customers want to order? We poured over best-in-class analytics from restaurants...
When it comes to food safety, restaurants have a huge responsibility to their consumers. Not only should food taste and look great,...
As days become longer and the temperature becomes warmer, you’re looking forward to a surge in customer traffic and the opportunity...
From electro punk rocker to restaurant owner, Bernie Houde leaves a considerable mark with every creative project she takes on. As...
There’s a cost to making that delicious burger customers love, and it’s not reflected in the menu price. Behind every dish, there’s...
We all know that first impressions matter. When it comes to retail, they might mean the difference between a new customer and a lost...
With prices increasing across all areas in the hospitality industry, restaurant owners are always on the lookout for ways to reduce...
While having top-notch visual merchandising and eye-catching window displays attracts potential customers to your store in the first...
The busiest time of the year for retailers is almost here—Black Friday and Cyber Monday (BFCM) are only a couple of weeks away. The...
Managing rising food costs and finding new ways to optimize operations and increase margins are obstacles all restaurants face. A notorious...
Foodservice supply chains are a complex system of interconnected gears in the shape of farmers, stores, restaurants and end consumers,...
When you think of a bar’s service, the first person that probably comes to mind is the bartender. After all, they’re the one chatting...
49th Parallel has been an industry leader in Canada since 2004, bringing third-wave coffee to the forefront, and challenging preconceptions...
They call it the service industry for a reason. Restaurants are in the people business, relying heavily on customer interactions and...
Having a great new recipe might not mean much if you don’t have the right pricing to go along with it. Whether it’s working on...
After 42 years of working in the hospitality industry, Astrid Young has seen it all. What started as a career as a musician doing side...
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